Policies & Disclaimers

1. Privacy Policy

Data Collection

AMYM collects personal information to provide and improve our educational services, including name, email, phone, mailing address, educational background, payment information, course records, and website analytics data.

Use of Information

• Enrolling you in courses and managing your account
• Providing course materials and educational support
• Communicating program updates and important notifications
• Processing payments and managing billing
• Improving our programs and measuring effectiveness
• Sending promotional materials (with your consent)

Data Protection

• Encrypted transmission of sensitive data (SSL/TLS)
• Secure data storage with restricted access
• Regular security audits and updates
• Strict access controls and authentication

Your Rights

• Access and request corrections to your personal information
• Opt-out of marketing communications
• Request deletion of your information (where legally permitted)
• Lodge a complaint regarding data handling

Cookies

Our Website uses cookies to enhance user experience, remember preferences, and gather analytics. You can control cookie settings in your browser. Disabling cookies may affect Website functionality.

2. Terms of Service

By accessing and using the Website or its programs and services, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, you are not authorized to use our services.

User Obligations

• Provide accurate and truthful information during enrollment
• Maintain confidentiality of your account credentials
• Use services only for lawful educational purposes
• Respect intellectual property rights
• Not engage in harassment, discrimination, or illegal behavior
• Comply with all applicable laws and regulations

Code of Conduct

• Students must treat instructors and peers with respect
• Disruptive behavior may result in removal from courses
• Online interactions must remain courteous and appropriate
• Violations may result in program termination without refund

Intellectual Property

Course materials are proprietary to AMYM. Students may not reproduce, distribute, or sell course content without written permission. Unauthorized use may result in legal action.

Limitation of Liability

AMYM provides services on an “as-is” basis. We are not liable for indirect, incidental, consequential, or punitive damages. Our total liability is limited to the amount paid for services.

3. Refunds & Cancellation Policy

Course Cost

The course cost for training courses offered by Always Making Your Mark® (AMYM) LLC are set by clock-hour. Current course cost is $80 per clock-hour for the 2025 and 2026 calendar year.

Tuition & Fees

Tuition is payable at the time of registration. All fees are payable at the times specified. Checks, money orders or postal notes must be made payable to Always Making Your Mark LLC and must be drawn on a U.S. bank or post office.

Registration / Application Fee

A fee of $35 is payable at the time of registration and is not refundable. This fee covers the cost of establishing and maintaining the administrative processing system for students’ records.

Arkansas Refund Policy (Required)

The refund shall be based on the cost and length of the program. All tuition beyond the current enrollment period shall be refunded when a student terminates.

• At completion of less than 25% of the program — refunds on a pro rata basis
• At completion of 25% but less than 50% — refund of not less than 50% of tuition
• At completion of 50% but less than 75% — refund of not less than 25% of tuition
• At completion of 75% or more — no refund is due to the student

4. Disclaimers

Educational Outcomes

While AMYM is committed to providing high-quality training, we cannot guarantee specific outcomes. Success depends on individual effort, dedication, and external market factors. Completing a program does not guarantee employment, promotion, or job placement.

No Employment Guarantees

AMYM does NOT guarantee federal job placement or interviews, promise salary levels, guarantee promotion or advancement, or warrant employment with any specific employer.

Website Disclaimers

AMYM MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED. NEITHER PARTY WILL BE LIABLE FOR LOST REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

Third-Party Links

Our Website may contain links to external websites. We are not responsible for the content or practices of third-party websites. Access to external sites is at your own risk.

5. Copyright & Intellectual Property

All content on the Website and in our educational programs is the exclusive property of AMYM or licensed third parties and is protected by copyright law.

You May Not:

• Copy, reproduce, or distribute content without permission
• Modify or create derivative works from our content
• Use content for commercial purposes
• Remove copyright or proprietary notices

Trademarks

“AMYM,” “Always Making Your Mark,” and related logos are trademarks of Always Making Your Mark® LLC. “Ten Steps to a Federal Job®” is a registered trademark of The Resume Place, Inc.

6. Disputes Concerning the Website or Our Services

These Policies and Disclaimers are governed by the laws of the State of Arkansas. Any dispute arising out of or relating to any of these Policies must be determined by binding arbitration or court proceeding administered in Little Rock, Arkansas.

If you believe content on our Website infringes your rights, please send written notice to Lauri Williams at Info@AMYM.org with a description of your dispute and your contact information.

7. Contact for Policy Questions

Should any student or organization need to address their concerns, the contact information for the Arkansas Division for Higher Education is listed below:

8. School Attendance Policy

Due to the shortness of the course programs, attendance is required to satisfy the completion requirements of all courses. Consistent attendance offers the best opportunity to master the career course material. It is expected of every student who has paid for and attends AMYM Career Training Services & Seminar School to be prompt and respect times for the courses offered. Tardiness can affect the student’s ability to retain the information presented.

9. Non-Discriminatory Policy

Always Making Your Mark® School does not discriminate on the basis of race, color, creed, national origin, age, sex, marital status, veteran status, disability, or sexual orientation.

10. Copyright

Copyright Always Making Your Mark®

Copyright AMYM CEDTI.Org

Licensed by Arkansas Division of Higher Education #903